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  •  30-day return policy
  •  All bikes built in Germany

Legal notice

1. Information on returning old batteries

In connection with the distribution of batteries and battery packs, we as a distributor are obliged to inform you as our customer about the following: You are legally obliged to return batteries. You can return them after use in one of our stores, at a local collection point or in a local store. Batteries containing harmful substances are labelled with the symbol of a crossed out, wheeled bin as well as with the chemical symbol (Cd, Hg or Pb) that represents the decisive factor for the classification as a heavy metal containing hazardous substances. Used batteries can be handed over to:

ROSE Bikes GmbH
- Logistics centre -
Isselburger Str. 17
46395 Bocholt
Germany

The possibility to return batteries is limited to those types of batteries we have or have had in our range as well as to the quantity end consumers usually dispose. 


2. Information on returning waste electrical and electronic equipment

In connection with the distribution of electrical appliances, we as a distributor are obliged to inform you as our customer about the following: You are legally obliged to return waste electrical and electronic equipment. You can return it after use in one of our stores, at a local collection point or in a local store. Waste electrical and electronic equipment can be handed over to:

ROSE Bikes GmbH
- Logistics centre -
Isselburger Str. 17
46395 Bocholt
Germany

The possibility to return waste electric and electronic equipment is limited to those types of equipment we have or have had in our range as well as to the quantity end consumers usually dispose.

3. Privacy Notes

Waste electrical and electronic equipment often contains sensitive personal data. This applies in particular to information and telecommunications technology devices such as computers and smartphones. Please note that you as the end user are responsible for deleting the data on old devices you wish to dispose of.