Collection, processing and use of your data
You can use our website without providing any personal data. We only store access data, such as the name of your internet service provider, the website from which you visit our site, or the name of the requested file on an anonymous basis. This data is used solely to improve our website and does not contain any references to your identity.
Personal data is only collected when you provide such data voluntarily when placing an order, opening a customer account or registering for our newsletter. Your data will only be used without your express permission for processing your order and for distributing our catalogues/mailings. When you register for our newsletter, we will use your e-mail address for advertising purposes until you unsubscribe from the newsletter.
We will store your personal information insofar as is necessary for conducting business and to the extent permitted under the German Federal Data Protection Act (EU GDPR).
Transfer of personal data
We will only process personal data for order processing purposes and only transfer it to third-party service providers where necessary for this purpose. In order to provide delivery tracking information, we will transfer your email address to the parcel service for that purpose only. Thus, the parcel service may inform you about the current status of your delivery. The delivery tracking information is sent by e-mail. If you are resident in Germany and request for a purchase by invoice, a purchase by direct debit or purchase order financing, we may request a credit check on the basis of statistical methods from Creditreform Boniversum GmbH, 41460 Neuss, Germany (www.boniversum.de or www.meineauskunft.org) for the protection of our legitimate interests. For the purpose of this credit worthiness check, we'll transfer all personal data needed to the company Creditreform Boniversum GmbH, 41460 Neuss, Germany, and use the information we receive concerning the statistical likelihood of non-payment as the basis for deciding whether to enter a contractual relationship. The credit information may contain score values which are calculated on the basis of approved statistical methods and in the calculation of which address data etc. is also involved. Your interests will be protected in accordance with the legal requirements. We may only pass your data on to contractual partners and service providers with express notification, if necessary for the fulfilment of contractual obligations (e.g. orders or prize draws). Our contractual partners may not pass your data on to third parties for advertising purposes. They may exclusively use your data to fulfil their task.
Your personal data is encoded during the online data transfer using SSL, SHA-256 with RSA encryption, RSA with 2048 bit exchange by Symantec Corporation. Our website and other systems are protected by technical and organisational measures to prevent loss, damage, access, modification or distribution of your data by unauthorised persons. Your customer account can only be accessed with your personal password. You should always treat your access data as confidential and close the browser window as soon as you have finished communicating with us, particularly if you share your computer with other persons. Please use your access data for one customer account only and do not use the same password multiple times.
You can opt-out of data collection by Google Analytics by installing the Google Analytics opt-out browser add-on (http://tools.google.com/dlpage/gaoptout?hl=en).
Further information can be found under http://www.google.com/analytics/terms/gb.html (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
We also use Google Analytics to evaluate data from AdWords and from the double-click cookie for statistical purposes. Should you not wish this, you can deactivate it via Google's ads preferences manager (http://www.google.com/settings/ads/onweb/?hl=en).
Google RemarketingThis website uses Google Remarketing for marketing and optimisation purposes. Google Remarketing generates cookies whenever you visit our website to show you targeted ads. This data can be used to create usage profiles using pseudonyms. These data will neither be used to personally identify you nor will they be merged with data about the bearer of the pseudonym without your express permission.
Google Display NetworkWe use the Google Display Network to improve the quality of our services.
Use of Facebook plugins
www.rosebikes.com uses Facebook social plugins for a more personalized shopping experience. Among others, we use the "LIKE" button. This is an offer provided by the American company Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA).
When you visit a page of www.rosebikes.com that contains a plugin, your browser establishes a connection to Facebook and the content is loaded by Facebook. It may therefore be possible for Facebook to track your visit if you have a Facebook account or have already visited a page with Facebook social plugins. Facebook also gathers information about you directly when you use such a social plugin (for example by clicking the LIKE button). This is necessary so that the information can be shared with your friends. ROSE Bikes has no influence over the content of the plugin and the transfer of information to Facebook.
You can prevent Facebook from collecting information about you during your visit to www.rosebikes.com by logging out of Facebook and deleting any cookies. (You will find more information about cookies here.)
Use of Google +1 plugins
Our website uses the “+1” button of the Google Plus social network, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). This button is identified by a “+1” sign on a white or coloured background.
If you open a page of our website that contains such a button, your browser establishes a direct connection to the Google's servers. The contents of the “+1” button are transmitted from Google directly to your browser and integrated into the website. We do not have any influence over the amount of data collected by Google via this button, but we assume that your IP address is stored.
If you are a member of Google Plus and you do not want Google to collect information about you on our internet site and to link this with your membership data stored by Google, you must log out of Google Plus before visiting our website.
Right of Access
According to the EU General Data Protection Regulation (GDPR), you have the right to obtain confirmation as to whether or not your personal data are being processed, and, where that is the case, request rectification, restriction or erasure of those data. ■ Right of access acc. Art. 15 EU GDPR ■ Right to rectification of inaccurate personal data and completion acc. Art. 16 EU GDPR ■ Right to erasure acc. Art. 17 EU GDPR ■ Right to restriction of processing acc. Art. 18 EU GDPR ■ Right to object to processing of personal data acc. Art. 21 EU GDPR
E-mail newsletters and advertising by post
You will only receive e-mail newsletters if you have requested these in advance. You may subscribe to or cancel our newsletter at any time by telephone, in writing or in the My Account section of www.rosebikes.com. Our customers will automatically be sent our catalogue and further advertising by post. You may cancel the mailing of any advertising through the post by contacting us by telephone or in writing. Written cancellations of e-mail newsletters or advertising by post (catalogues and other written offers) should be addressed to: ROSE Bikes GmbH, 46393 Bocholt or to firstname.lastname@example.org. Or please call +49 (0) 28 71 / 27 55 55.
Revocation of consent
It is likely that you gave the following consent when you opened your customer account. You may withdraw your consent at any time.
"I wish to receive information about interesting offers by e-mail on a regular basis. My e-mail address will not be passed on to other companies. I may withdraw this consent to my e-mail address being used for advertising purposes at any time, e.g. via e-mail to email@example.com."
Contact for data protection
If you have questions concerning the collection, processing or use of your personal data, or if you want to provide information, correct, block, delete data or revoke consent, please contact our data protection officer: Ms Anke Bösing, ROSE Bikes GmbH, Schersweide 4, 46395 Bocholt, Germany, tel.: 0049 - 2871 - 275555, fax: 0049 - 2871 - 275555, e-mail: firstname.lastname@example.org